We're here to help you
Saura Health customer service is available to you in two ways:
The fastest way to get help! You can chat with our customer support directly in the Saura app. Chat service is available 24/7 and we respond to messages as quickly as possible.
Open the app and tap the chat icon to start a conversation. You can ask us anything about the app, dietary recommendations, or subscriptions.
You can also contact us via email:
📧 Email: asiakaspalvelu@saura.health
We aim to respond to emails within one business day. For urgent matters, we recommend using the in-app chat feature.
Saura Pro is billed through the App Store or Google Play, so you cancel it there: on iPhone, go to Settings → your name → Subscriptions; on Android, open Google Play → profile icon → Payments & subscriptions → Subscriptions. Pro features stay active until the end of the paid period. If you get stuck, we are happy to help via chat or email.
Yes. You can update your dietary information and allergies in the app’s Profile section at any time.
Get the fastest response by using the in-app chat feature. Our customer service representatives are ready to help you with all Saura-related questions.